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Managing Business Service Performance in Complex Distributed Environments

ASG Software Solutions

In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance. Building performance management solutions around BSM helps IT maintain agility and deliver high levels of business service performance.

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Published:  Apr 30, 2008
Length:  13
Type:  White Paper
Tags : 
asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob


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