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Results 1 - 25 of 12519Sort Results By: Published Date | Title | Company Name
Published By: SAP     Published Date: Aug 14, 2018
Today, ERP is a cornerstone of many organisations’ tech infrastructure. Yet many of the solutions in play are legacy products, decades old and designed for an entirely different business landscape. With industry leaders expressing concern that out-of-date ERP solutions have now become an impediment to competitive business, IDC set out to uncover what exactly modern companies need from their ERP systems, and why SAP S/4Hana seems so well placed to deliver.
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SAP
Published By: SAP     Published Date: Jul 23, 2018
New market forces are creating unprecedented pressure for companies to move faster, with greater agility, and change in response to new threats and opportunities. Companies that are embracing a new approach built on Intelligent Cloud ERP are gaining valuable advantages — such as boosting profits, growing faster, entering new markets, and disrupting their industries. Learn how Intelligent Cloud ERP empowers you to leverage the opportunities presented by changes to how we work, collaborate and achieve success in this practical, actionable overview.
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SAP
Published By: SAP     Published Date: Jul 23, 2018
Forrester Consulting conducted a Total Economic Impact (TEI) study to provide readers with a framework to evaluate the potential financial impact of SAP S/4HANA on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed several customers with experience using SAP S/4HANA. Read the study to learn how Forrester concluded that SAP S/4HANA provides an ROI of 349%.
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SAP
Published By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: Zendesk     Published Date: Jun 29, 2018
Your door is always open, regardless of your business or support hours. Today’s customers ask questions at any time of the day or night and will wait for you to respond (but not for long). This poses a challenge to most businesses: How can you anticipate which channels a customer will need or want, and how can you determine whether these channels will be efficient for your organization? The short answer is: you do. Customers want the ability to contact businesses in more than one way, and they expect each brand interaction to be consistent with the one before and after. Learn how with Zendesk's Omnichannel solution.
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Zendesk
Published By: Zendesk     Published Date: Jun 29, 2018
Zendesk Support helps you improve relationships with your customers and provide them with a seamless experience. Improve customer satisfaction, increase agent productivity, scale your support operation, and better manage your team. Watch the demo and take advantage of your support efforts to benefit your entire company.
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Zendesk
Published By: Zendesk     Published Date: Jun 29, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
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Zendesk
Published By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
Published By: Akamai Technologies     Published Date: Jun 14, 2018
IT complexity has rapidly grown with more applications, users, and infrastructure needed to service the enterprise. Traditional remote access models weren’t built for business models of today and are unable to keep up with the pace of change. Read this paper to understand how remote access can be redefined to remove the complexity, meet end-user expectation and mitigate network security risks.
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security, multi-factor authentication, network security risks
    
Akamai Technologies
Published By: Dell EMC     Published Date: Aug 06, 2018
IT Transformation is a concept that resonates with companies even more now than it did 12 months ago. It sounds synonymous with digital transformation, but in actuality, IT Transformation is the set of enabling technologies, processes, and focus areas that make effective digital transformation possible. A company that transforms its IT infrastructure no longer has to rely on rigid, manual, siloed, legacy technologies. It sees a boost in IT operational speed, efficiency, scale, and cost effectiveness—tasks are automated, processes streamlined, and resources are freed up. Those IT-level improvements fuel a larger-scale digital transformation, allowing the company to thrive in today’s digital economy. It is able to out-innovate, out-think, and out-pace its competitors—ultimately becoming the disruptor, not the disrupted.
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Dell EMC
Published By: Dell EMC     Published Date: Aug 06, 2018
Transforming IT to meet the emerging requirements of a rapidly advancing digital economy is a priority for most companies today. Market economies and quickly evolving digital interactions are driving new and increasing demands on IT infrastructure for organizations of all kinds – from small businesses to enterprises to public institutions. IT requirements to support a variety of digital use paradigms (personal devices, IoT, VMs, VDI) are changing quickly, and organizations need to respond in order to be competitive in this evolving digital world.
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Dell EMC
Published By: Hewlett Packard Enterprise     Published Date: Jul 19, 2018
"The Enterprise Strategy Group put HPE SimpliVity hyperconverged infrastructure through its paces in a series of hands-on performance and stress tests simulating real-world configurations and load conditions. Read this report to learn how an HPE SimpliVity infrastructure: Ran nine workloads simultaneously, with an average response time across all applications of 3.9ms Showed little to no performance impact as a virtual controller, drive, and node were systematically failed on a two-node cluster."
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hyperconverged, infrastructure, simplivity
    
Hewlett Packard Enterprise
Published By: Amazon Web Services     Published Date: Jul 25, 2018
Organizations are collecting and analyzing increasing amounts of data making it difficult for traditional on-premises solutions for data storage, data management, and analytics to keep pace. Amazon S3 and Amazon Glacier provide an ideal storage solution for data lakes. They provide options such as a breadth and depth of integration with traditional big data analytics tools as well as innovative query-in-place analytics tools that help you eliminate costly and complex extract, transform, and load processes. This guide explains each of these options and provides best practices for building your Amazon S3-based data lake.
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Amazon Web Services
Published By: Amazon Web Services     Published Date: Jul 25, 2018
IDC’s research has shown the movement of most IT workloads to the cloud in the coming years. Yet, with all the talk about enterprises moving to the cloud, some of them still wonder if such a move is really cost effective and what business benefits may result. While the answers to such questions vary from workload to workload, one area attracting particular attention is that of the data warehouse. Many enterprises have substantial investments in data warehousing, with an ongoing cost to managing that resource in terms of software licensing, maintenance fees, operational costs, and hardware. Can it make sense to move to a cloud-based alternative? What are the costs and benefits? How soon can such a move pay itself off? Download now to find out more.
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Amazon Web Services
Published By: Amazon Web Services     Published Date: Jul 25, 2018
Defining the Data Lake “Big data” is an idea as much as a particular methodology or technology, yet it’s an idea that is enabling powerful insights, faster and better decisions, and even business transformations across many industries. In general, big data can be characterized as an approach to extracting insights from very large quantities of structured and unstructured data from varied sources at a speed that is immediate (enough) for the particular analytics use case.
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Amazon Web Services
Published By: Dell Server     Published Date: Aug 07, 2018
IT is in the midst of one of its major transformations. IDC has characterized this paradigm shift as the “third platform,” driven by innovations in cloud, big data, mobility and social technologies. Progressive enterprises are seeking to leverage third-platform technologies to create new business opportunities and competitive differentiation through new products and services, new business models and new ways of engaging customers.
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Dell Server
Published By: Dell Server     Published Date: Aug 07, 2018
Drive a competitive advantage. Deploy and analyse more high-value data workloads faster with a 41% increase in transactions per second and a 50% reduction in average query response time with the Dell EMC PowerEdge portfolio, powered by Intel® Xeon® Platinum processors.
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Dell Server
Published By: Dell Server     Published Date: Aug 08, 2018
Transforming IT to meet the emerging requirements of a rapidly advancing digital economy is a priority for most companies today. Market economies and quickly evolving digital interactions are driving new and increasing demands on IT infrastructure for organizations of all kinds – from small businesses to enterprises to public institutions. IT requirements to support a variety of digital use paradigms (personal devices, IoT, VMs, VDI) are changing quickly, and organizations need to respond in order to be competitive in this evolving digital world. The latest generation of PowerEdge servers powered by Intel® Xeon® Platinum processors can deliver differentiated business agility over older-generation infrastructure. IDC asserted that updating servers can help businesses deploy applications up to 22 percent faster and improve application performance up to 29 percent over outdated infrastructure. Intel Inside®. New Possibilities Outside.
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Dell Server
Published By: Google     Published Date: Aug 23, 2018
Today’s smart computers can beat board game champions, master video games, and learn to recognize cats. No wonder artificial intelligence has captured the imaginations of business and IT leaders. And indeed, AI is starting to transform processes in established industries, from retail to financial services to manufacturing. Read this guide from Google Cloud and learn how you can unlock the transformational power of information and get useful insights from a vast and complex landscape of data.
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Google
Published By: CA Technologies EMEA     Published Date: Sep 07, 2018
As the application economy drives companies to roll out applications more quickly, companies are seeing testing in a new light. Once considered a speed bump on the DevOps fast track, new tools and testing methodologies are emerging to bring testing up to speed. In this ebook, we’ll explore some of the challenges on the road to continuous testing, along with new approaches that will help you adopt next-gen testing practices that offer the ability to test early, often and automatically.
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continuous delivery, application delivery, testing, test data management
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 07, 2018
Continuous testing is the practice of testing across every activity in the SDLC to uncover and fix unexpected behaviors as soon as they are injected. Continuous testing is the embedding of testing as a fundamental and ongoing aspect of every activity through the application lifecycle, from requirements through production, to ensure the business value is being achieved as expected. As the pace of business continues to quicken, companies are starting to recognize that to stay competitive the process of developing and releasing software needs to change. Release cadence has greatly accelerated. There is no occasion anymore for a six- to 18-month find-and-fix turnaround in which the customer will find the delay acceptable. Things need to move faster, and they need to be ready and perfect faster. Download this whitepaper to find out how CA Technologies can help with your Continuous Testing.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 07, 2018
There are five ways to provision test data. You can copy or take a snapshot of your production database or databases. You can provision data manually or via a spreadsheet. You can derive virtual copies of your production database(s). You can generate subsets of your production database(s). And you can generate synthetic data that is representative of your production data but is not actually real. Of course, the first four examples assume that the data you need for testing purposes is available to you from your production databases. If this is not the case, then only manual or synthetic data provision is a viable option. Download this whitepaper to find out more about how CA Technologies can help your business and its Test Data problems.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 07, 2018
With the application economy in full swing, more organizations are turning to Continuous Testing and DevOps development practices in order to quickly roll out applications that reflect the ever-changing needs of tech-savvy, experience-driven consumers. Rigorous data they need, in the right formats. This forces teams to postpone their testing until the next sprint. As a result, organizations like yours are increasingly looking for ways to overcome the challenges of poor quality data and slow, manual data provisioning. They are also concerned about compliance and data privacy when using sensitive information for testing. CA Test Data Manager can help you mitigate all these concerns, so you’re positioned to achieve real cost savings.
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continuous delivery, application delivery, testing, test data management
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 12, 2018
To compete successfully in today’s economy, companies from all industries require the ability to deliver software faster, with higher quality, and reduced risk and costs. This is only possible with a modern software factory that can deliver quality software continuously. Yet for most enterprises, testing has not kept pace with modern development methodologies. A new approach to software testing is required: Continuous Testing. In the first session in a series, join product management leadership to gain in-depth insights on how by shifting testing left, and automating all aspects of test case generation and execution, continuous testing, it enables you to deliver quality software faster than ever. Recorded Feb 5 2018 49 mins Presented by Steve Feloney, VP Product Management CA Technologies
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continuous delivery, application delivery, testing, test data management
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 30, 2018
If you’re relying on manual processes for testing applications, artificial and automated intelligence (AI) and machine learning (ML) can help you build more efficient continuous frameworks for quality delivery. In this on-demand webinar, “Continuous Intelligent Testing: Applying AI and ML to Your Testing Practices,” you’ll learn how to: Use AI and ML as the new, necessary approach for testing intelligent applications. Strategically apply AI and ML to your testing practices. Identify the tangible benefits of continuous intelligent testing. Reduce risk while driving test efficiency and improvement. This webinar offers practical steps to applying AI and ML to your app testing. The speaker, Jeff Scheaffer, is senior vice president and general manager of the Continuous Delivery Business Unit at CA Technologies. His specialties include DevOps, Mobility, Software as a Service (SaaS) and Continuous Delivery (CDCI).
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continuous delivery, application delivery, testing, test data management
    
CA Technologies EMEA
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