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Psychology and CX Series: Seekers & browsers


In this third paper of the Clicktale Psychology and Customer Experience Series, we examine how retailers can identify intentionality of shopper behavior and differentiate between goal-oriented buyers and casual browsers. Learn how to increase conversions by building diverse purchase paths for your diverse visitors.

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Published:  Sep 26, 2016
Length:  8
Type:  White Paper
Tags : 
clicktale, psychology, customer experience, shopper behavior, conversions, purchase paths, website development, internet marketing, crm & customer care, marketing research, e-commerce, traditional marketing

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